{"id":9016,"date":"2019-04-26T14:02:55","date_gmt":"2019-04-26T14:02:55","guid":{"rendered":"https:\/\/getvico.com\/blog\/?p=9016"},"modified":"2023-04-27T21:41:22","modified_gmt":"2023-04-27T21:41:22","slug":"civica-medellin-easy-guide","status":"publish","type":"post","link":"https:\/\/getvico.com\/blog\/en\/civica-medellin-easy-guide\/","title":{"rendered":"C\u00edvica Medellin &#8211; Use the Metro, Tranvia, Metrocable y Encicla"},"content":{"rendered":"\n<h6 class=\"has-text-align-left wp-block-heading\">How to use your C\u00edvica in Medell\u00edn: how to obtain it, prices, apps, transports\u2026<\/h6>\n\n\n\n<h2 class=\"wp-block-heading\">Move comfortably around the city with the C\u00edvica<\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright is-resized\"><img decoding=\"async\" src=\"https:\/\/getvico.com\/blog\/wp-content\/uploads\/2017\/07\/Civica.png\" alt=\"\" class=\"wp-image-5799\" width=\"189\" height=\"189\" title=\"\" srcset=\"https:\/\/getvico.com\/blog\/wp-content\/uploads\/2017\/07\/Civica.png 560w, https:\/\/getvico.com\/blog\/wp-content\/uploads\/2017\/07\/Civica-150x150.png 150w, https:\/\/getvico.com\/blog\/wp-content\/uploads\/2017\/07\/Civica-300x300.png 300w, https:\/\/getvico.com\/blog\/wp-content\/uploads\/2017\/07\/Civica-50x50.png 50w\" sizes=\"(max-width: 189px) 100vw, 189px\" \/><figcaption>The C\u00edvica Card, the easiest way to move within Medellin<\/figcaption><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The C\u00edvica card is a replacement for the paper tickets. Its aim is to\u00a0<strong>help the environment, the\u00a0<\/strong>economy and also to <strong>ease the access<\/strong> to the Metro system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With this card, you can<strong> pay your access<\/strong> to the <strong><a rel=\"noreferrer noopener\" label=\" (opens in a new tab)\" href=\"https:\/\/getvico.com\/blog\/travel-colombia-planning-guide\/\" target=\"_blank\">Metro<\/a><\/strong>, <strong><a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/getvico.com\/blog\/metrocable-medellin-transports-guide\/\" target=\"_blank\">Metrocable<\/a><\/strong>, <strong><a rel=\"noreferrer noopener\" aria-label=\"Metropl\u00fas (opens in a new tab)\" href=\"https:\/\/getvico.com\/blog\/metroplus-medellin-easy-guide\/\" target=\"_blank\">Metropl\u00fas<\/a><\/strong>, <strong><a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/getvico.com\/blog\/bus-medellin-easy-guide-2019\/\" target=\"_blank\">Integrated<\/a><\/strong><a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/getvico.com\/blog\/bus-medellin-easy-guide-2019\/\" target=\"_blank\"> <\/a><strong><a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/getvico.com\/blog\/bus-medellin-easy-guide-2019\/\" target=\"_blank\">buses<\/a><\/strong> and <strong><a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/getvico.com\/blog\/tranvia-transportation-medellin-complete-guide\/\" target=\"_blank\">Tranv\u00eda<\/a><\/strong>. Although it is not mandatory to use it, it\u2019s <strong>cheaper<\/strong> and the card is <strong>rechargeable <\/strong>with any amount. Besides, you <strong>don\u2019t have to wait in the queue<\/strong> in the stations to buy tickets and you can <strong>make transport shifts without extra costs<\/strong>. The card itself hasn\u2019t any costs either. Also, it gives you access to the <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/getvico.com\/blog\/encicla-free-bikes-medellin\/\" target=\"_blank\">Encicla system<\/a> and makes traveling on many of the integrated routes a lot easier. Also, you can get a personalized one with your ID or passport in the stations <strong><a rel=\"noreferrer noopener nofollow\" aria-label=\"San Antonio (opens in a new tab)\" href=\"https:\/\/www.google.com.co\/maps\/place\/Estaci%C3%B3n+Metro+San+Antonio\/@6.2472504,-75.5720088,17z\/data=!3m1!4b1!4m5!3m4!1s0x8e442855eabbc4e9:0x29e5f9d50a8d96ba!8m2!3d6.2472504!4d-75.5698201\" target=\"_blank\">San Antonio<\/a><\/strong>, <strong><a rel=\"noreferrer noopener nofollow\" aria-label=\"Niqu\u00eda (opens in a new tab)\" href=\"https:\/\/www.google.com.co\/maps\/place\/Niqu%C3%ADa\/@6.337804,-75.5464877,17z\/data=!3m1!4b1!4m5!3m4!1s0x8e442f9bce6bdabd:0x509f66550485b70f!8m2!3d6.337804!4d-75.544299\" target=\"_blank\">Niqu\u00eda<\/a><\/strong>, <strong><a rel=\"noreferrer noopener nofollow\" aria-label=\"Itag\u00fci (opens in a new tab)\" href=\"https:\/\/www.google.com.co\/maps\/place\/Itag%C3%BC%C3%AD\/@6.1632087,-75.60809,17z\/data=!3m1!4b1!4m5!3m4!1s0x8e4683cdc9990a87:0x9179ba5331a5e089!8m2!3d6.1632087!4d-75.6059013\" target=\"_blank\">Itag\u00fci<\/a><\/strong> and <strong><a href=\"https:\/\/www.google.com.co\/maps\/place\/Metro+Estaci%C3%B3n+San+Javier\/@6.256677,-75.6137978,21z\/data=!4m12!1m6!3m5!1s0x8e44297b97b05c05:0x1054e81757886ca2!2sSan+Javier!8m2!3d6.256677!4d-75.613661!3m4!1s0x0:0xea7f4d7aff897acd!8m2!3d6.2568!4d-75.6138097\" rel=\"nofollow noopener\" target=\"_blank\">San Javier<\/a> <\/strong>without any costs in the time of Monday &#8211; Friday: 6:30 a.m. to 8:30 p.m., or Saturday from 9:30 a.m. to 4:30 p.m.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How can I get my C\u00edvica?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The process is<strong> completely free<\/strong>.The steps to get your C\u00edvica are the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Go to a customer service point (<strong>Punto de atenci\u00f3n al cliente &#8211; PAC-<\/strong>) and provide your <strong>personal information<\/strong>. These PAC\u2019s are located in the stations <a rel=\"noreferrer noopener nofollow\" href=\"https:\/\/www.google.com.co\/maps\/place\/Niqu%C3%ADa\/@6.337804,-75.5464877,17z\/data=!3m1!4b1!4m5!3m4!1s0x8e442f9bce6bdabd:0x509f66550485b70f!8m2!3d6.337804!4d-75.544299\" target=\"_blank\">Niqu\u00eda<\/a>,&nbsp;<a rel=\"noreferrer noopener nofollow\" href=\"https:\/\/www.google.com.co\/maps\/place\/Estaci%C3%B3n+Metro+San+Antonio\/@6.2472504,-75.5720088,17z\/data=!3m1!4b1!4m5!3m4!1s0x8e442855eabbc4e9:0x29e5f9d50a8d96ba!8m2!3d6.2472504!4d-75.5698201\" target=\"_blank\">San Antonio<\/a>,&nbsp;<a rel=\"noreferrer noopener nofollow\" href=\"https:\/\/www.google.com.co\/maps\/place\/Itag%C3%BC%C3%AD\/@6.1632087,-75.60809,17z\/data=!3m1!4b1!4m5!3m4!1s0x8e4683cdc9990a87:0x9179ba5331a5e089!8m2!3d6.1632087!4d-75.6059013\" target=\"_blank\">Itag\u00fc\u00ed<\/a>&nbsp;and&nbsp;<a rel=\"noreferrer noopener nofollow\" href=\"https:\/\/www.google.com.co\/maps\/place\/Metro+Estaci%C3%B3n+San+Javier\/@6.256677,-75.6137978,21z\/data=!4m12!1m6!3m5!1s0x8e44297b97b05c05:0x1054e81757886ca2!2sSan+Javier!8m2!3d6.256677!4d-75.613661!3m4!1s0x0:0xea7f4d7aff897acd!8m2!3d6.2568!4d-75.6138097\" target=\"_blank\">San Javier<\/a>. The schedules are <strong>Monday to Friday<\/strong> from 6:30 a.m. to 8:30 p.m., or <strong>Saturday<\/strong> from 9:30 a.m. to 4:30 p.m. It is<strong> really important to have your ID or passport<\/strong> with you for this procedure.<\/li><li>You will get the card<strong> immediately<\/strong> and it will have your name and your ID number. <strong>The profile for this card is personal<\/strong> because it mentions your personal information;<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><a href=\"https:\/\/getvico.com\/blog\/en\/colombia\/medellin\" target=\"_blank\" rel=\"noreferrer noopener\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/getvico.com\/blog\/wp-content\/uploads\/2019\/04\/Publicity-The-perfect-VICO-1024x589.jpg\" alt=\"Publicity to find the perfect room in Medellin with VICO\" class=\"wp-image-9103\" width=\"616\" height=\"353\" title=\"\" srcset=\"https:\/\/getvico.com\/blog\/wp-content\/uploads\/2019\/04\/Publicity-The-perfect-VICO-1024x589.jpg 1024w, https:\/\/getvico.com\/blog\/wp-content\/uploads\/2019\/04\/Publicity-The-perfect-VICO-300x173.jpg 300w, https:\/\/getvico.com\/blog\/wp-content\/uploads\/2019\/04\/Publicity-The-perfect-VICO.jpg 800w\" sizes=\"(max-width: 616px) 100vw, 616px\" \/><\/a><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Fares<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The<strong> fares of the C\u00edvica<\/strong>&nbsp;are the following:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" width=\"489\" height=\"533\" src=\"https:\/\/getvico.com\/blog\/wp-content\/uploads\/2019\/04\/Anotaci\u00f3n-2020-01-09-155935.png\" alt=\"\" class=\"wp-image-13252\" title=\"\" srcset=\"https:\/\/getvico.com\/blog\/wp-content\/uploads\/2019\/04\/Anotaci\u00f3n-2020-01-09-155935.png 489w, https:\/\/getvico.com\/blog\/wp-content\/uploads\/2019\/04\/Anotaci\u00f3n-2020-01-09-155935-275x300.png 275w, https:\/\/getvico.com\/blog\/wp-content\/uploads\/2019\/04\/Anotaci\u00f3n-2020-01-09-155935-350x381.png 350w\" sizes=\"(max-width: 489px) 100vw, 489px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Where can I recharge my C\u00edvica?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can<strong> recharge your C\u00edvica<\/strong> in any <strong>Metro station.<\/strong> It is also possible to do it in<strong> external places<\/strong>. Click <a href=\"https:\/\/civica.metrodemedellin.gov.co\/-c%C3%B3mo-usarla\/d%C3%B3nde-recargarla\" target=\"_blank\" rel=\"noreferrer noopener nofollow\" aria-label=\" (opens in a new tab)\">here<\/a> to take a look at the list of the authorized places.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What happens if I lose my card?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can register yourself on the <a href=\"https:\/\/apps.civica.com.co\/CivicaTransaccional\" target=\"_blank\" rel=\"noreferrer noopener nofollow\" aria-label=\" (opens in a new tab)\">Encicla Web App<\/a> once you received your card. From there, you can control your account, know the <strong>credit available on your card<\/strong> or consult its statement (where and how much you recharged it, where it has been used, etc). You can also <strong>block it in case it is stolen or you lose it.<\/strong> That way, your available <strong>credit is not used.<\/strong><br>You can also have a <strong>new card<\/strong>, you just have to <strong>follow the steps previously mentioned<\/strong>. The only difference would be that, this time, you <strong>will have to pay the new card $3.550 COP<\/strong> (1\u20ac) by <strong>cash<\/strong>. If you want to <strong>recover the credit<\/strong> you had on your old card, you must <strong>block the old one first<\/strong>. Once you activated the new one, <strong>the credit will be transferred within the next 24 hours.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Benefits<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your C\u00edvica card will become your best ally to use the <strong><a rel=\"noreferrer noopener nofollow\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.medellin.gov.co\/movilidad\/transito-transporte\/sitva-sistema-integrado-de-transporte-del-valle-del-aburra\" target=\"_blank\">SITVA<\/a>&nbsp;<\/strong>transports. Among them is the <strong><a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/getvico.com\/blog\/encicla-free-bikes-medellin\/\" target=\"_blank\">EnCicla<\/a><\/strong><a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/getvico.com\/blog\/encicla-free-bikes-medellin\/\" target=\"_blank\">&nbsp;free bike system<\/a>. Besides, you not only have the benefit of travelling in the Metro more comfortably but you also have <strong>discounts<\/strong> in a variety of stores, programs and more. To take a look at all the additional benefits that come with your C\u00edvica, click <a href=\"https:\/\/civica.metrodemedellin.gov.co\/beneficios\" target=\"_blank\" rel=\"noreferrer noopener nofollow\" aria-label=\" (opens in a new tab)\">here<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/getvico.com\/blog\/en\/colombia\/medellin\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"488\" src=\"https:\/\/getvico.com\/blog\/wp-content\/uploads\/2019\/03\/Publicity-Looking-for-A-VICO-1024x488.jpg\" alt=\"Publicity Find Your VICO in Medellin\" class=\"wp-image-11534\" title=\"\" srcset=\"https:\/\/getvico.com\/blog\/wp-content\/uploads\/2019\/03\/Publicity-Looking-for-A-VICO-1024x488.jpg 1024w, https:\/\/getvico.com\/blog\/wp-content\/uploads\/2019\/03\/Publicity-Looking-for-A-VICO-300x143.jpg 300w, https:\/\/getvico.com\/blog\/wp-content\/uploads\/2019\/03\/Publicity-Looking-for-A-VICO-768x366.jpg 768w, https:\/\/getvico.com\/blog\/wp-content\/uploads\/2019\/03\/Publicity-Looking-for-A-VICO.jpg 800w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>How to use your C\u00edvica in Medell\u00edn: how to obtain it, prices, apps, transports\u2026 Move comfortably around the city with the C\u00edvica The C\u00edvica card is a replacement for the paper tickets. Its aim is to\u00a0help the environment, the\u00a0economy and also to ease the access to the Metro system. With this card, you can pay &#8230; <a title=\"C\u00edvica Medellin &#8211; Use the Metro, Tranvia, Metrocable y Encicla\" class=\"read-more\" href=\"https:\/\/getvico.com\/blog\/en\/civica-medellin-easy-guide\/\" aria-label=\"More on C\u00edvica Medellin &#8211; Use the Metro, Tranvia, Metrocable y Encicla\">Read more<\/a><\/p>\n","protected":false},"author":211,"featured_media":10581,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-9016","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-public-transportation-medellin"],"_links":{"self":[{"href":"https:\/\/getvico.com\/blog\/wp-json\/wp\/v2\/posts\/9016","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getvico.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/getvico.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/getvico.com\/blog\/wp-json\/wp\/v2\/users\/211"}],"replies":[{"embeddable":true,"href":"https:\/\/getvico.com\/blog\/wp-json\/wp\/v2\/comments?post=9016"}],"version-history":[{"count":3,"href":"https:\/\/getvico.com\/blog\/wp-json\/wp\/v2\/posts\/9016\/revisions"}],"predecessor-version":[{"id":15984,"href":"https:\/\/getvico.com\/blog\/wp-json\/wp\/v2\/posts\/9016\/revisions\/15984"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/getvico.com\/blog\/wp-json\/wp\/v2\/media\/10581"}],"wp:attachment":[{"href":"https:\/\/getvico.com\/blog\/wp-json\/wp\/v2\/media?parent=9016"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/getvico.com\/blog\/wp-json\/wp\/v2\/categories?post=9016"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/getvico.com\/blog\/wp-json\/wp\/v2\/tags?post=9016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}